Basstastic / Penn Service

[jellybait]

Bought a Penn Fathom 25ld last august ,off ebay (From Basstastic ) it started getting stiff and making noises after 8 months fishing , I contacted the seller and was told to send it back for Penn to take a look at as they taught it was a maintaince issue -But i Knew otherwise - Two weeks later ive a new replacment reel sent out from Penn - Great service from both parties and no more trouble than bringing it back to your local tackle shop - I still think the reel is not up to the job of wrecking /reef fishing - Watch this space

[kayak fishing]

good to know thanks